What is the GDPR?
The GDPR (General Data Protection Regulation) is a new EU Regulation which replaces the 1995 EU Data Protection Directive (DPD) to significantly enhance the protection of the personal data of EU citizens and increase the obligations on organizations who collect or process personal data. It comes into force on 25th May 2018. Being based on many of the 1995 Directive’s requirements for data privacy and security, the GDPR regulation includes several new provisions to bolster the rights of data subjects and add harsher penalties for violations. The full text of the GDPR can be found here.
Who does the GDPR apply to?
While the current EU legislation (the 1995 EU Data Protection Directive) governs entities within the EU, the territorial scope of the GDPR is far wider in that it will also apply to non-EU businesses who a) market their products to people in the EU or who b) monitor the behavior of people in the EU. In other words, even if you’re based outside of the EU but you control or process the data of EU citizens, the GDPR will apply to you. Since every business is different and the GDPR takes a risk-based approach to data protection, companies should work to assess their own data collection and storage practices, seek their own legal advice to ensure that their business practices comply with the GDPR.
Is ProgeSOFT GDPR compliant?
Yes, ProgeSOFT is GDPR compliant and having been collecting contact details from users downloading CAD software from our website for years, their data privacy protection has always been our top priority.
NOTE: Unless you are a Customer or User, providing any information to us is optional. We will still do our best to help; it is just much easier if we know what is important to you and have a way to contact you.
Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them. The following is a non-exhaustive list of definitions of words and phrases found in this document:
- "Program" refers to our software application.
- "Programs" refers to our software applications, including "progeCAD Professional", "progeCAD Architecture", "iCADMac"
- "Installer" refers to the program that installs our Program.
- "ProgeSOFT" refers to our company, our Site, our Products, our Service, or a combination of all or some of the preceding definitions, depending on the context in which the word is used.
- "Service" refers to the services that we provide, including our Site, our Programs, our Installer.
- "Site" refers to our websites, including www.progesoft.com, www.icadmac.com.
- "User" refers to anyone who uses our Program, Installer, Site, or Service in general.
2. Information we collect
Whenever you visit our Site, we may collect non-identifying information from you, such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.
Anonymous usage statistics
Some Programs and their Installers send anonymous information to ProgeSOFT servers. This anonymous information includes a randomly generated globally unique identifier (GUID) that is stored on your computer. This allows us to differentiate between one person experiencing a problem one hundred times, and one hundred people experiencing a problem one time each.
3. What we do with your information
- Keep it confidential.
- Improve this website so that it better fits your needs.
- Improve our products so that they better fit your needs.
- Build an electronic newsletter subscription list so that we can notify subscribers of updated information on our products (and related products), support, training, and events.
4. What we do NOT do with your information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
5. Updating your information
To change your email address, email us both your old and new email addresses.
6. Cancel your subscription
To remove your email from our electronic newsletter subscription list, we always include an unsubscribe option at the bottom of each email.
7. Third-party websites
ProgeSOFT may post links to third-party websites on its Site or within its Programs. These third-party websites are not screened for privacy or security issues by ProgeSOFT, and you release us from any liability for the conduct of these third-party websites.
8. Third-party access to your information
Although you are entering into an Agreement with ProgeSOFT to disclose your information to us, we do use third-party individuals or organizations to assist us, including contractors, web hosts, or others.
Throughout the course of our provision of our Service to you, we may delegate our authority to collect, access, use, and disseminate your information. For example, our web host stores the information that you provide to us, and we may hire outside contractors to perform maintenance or assist us in securing our Site.
Without limiting the generality of the foregoing, you authorize us to collect, share, store, exchange, analyze, and otherwise use your information in conjunction with these and other service providers:
|Google Analytics||Compiles visitor statistics on our web sites. You can opt out of Google analytics using a browser extension.|
|Google AdWords||Allows us to display ads when certain search terms are searched in Google by people in certain regions, and track conversions from ads to downloads.|
|Google Web Fonts||The website may use font characters provided|
|Facebook Pixel||Allows us to display ads in Facebook and track conversions from ads to downloads.|
|Microsoft Bing Ads||Allows us to display ads when certain search terms are searched in Bing by people in certain regions, and track conversions from ads to downloads.|
9. Release of Your Information for legal purposes
At times it may become necessary to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for a civil action, criminal investigation, or other legal matter.
In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either.
We may also proactively report you and release your information to third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities.
You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
10. Commercial and non-commercial communications
However, you may unsubscribe from certain communications by notifying ProgeSOFT that you no longer wish to receive solicitations or information and we will endeavor to remove you from the database.
11. Security measures
We take certain measures to enhance the security of our Site and Service, as it is in our interest to do so. However, we make no representations as to the security or privacy of your information. It is in our interest to keep our websites secure, but we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.
13. International transfer
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The Cookies We Set
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In order to understand how you reached our websites and to improve our marketing strategies, we may track which is the first page you visit on our sites and the website you were before landing in it.
Forms related cookies
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
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For more information on Google Analytics cookies, see the official Google Analytics page.
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